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Claim Centre

Submit and track your claims quickly and easily.

Our Quick Claim Settlement Guarantee

Our promise is that all claims will be settled within fourteen days from the date of signing the discharge form provided all premiums are paid as agreed. As directed by RBM all premiums must be paid within thirty days of commencement of cover unless another mode of payment is agreed by the insurer and the insured.

Submit a Claim

Report an incident and upload supporting documents.

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Check Claim Status

Track your existing claim with your reference number.

Check Status

Claims FAQs

Answers to common questions about our claims process.

View FAQs

How the Claims Process Works

01

Report Incident

Select your policy and describe what happened.

02

Upload Documents

Attach photos, police reports and supporting files.

03

We Review

Our claims team assesses your submission promptly.

04

Get Settled

Settlement within 14 days of signing the discharge form.