About Libertas

A trusted Malawian insurer since 1996, committed to protecting what matters most.

Our Story

Malawi's Partner in Progress Since 1996

Founded in 1996, Libertas General Insurance Company Limited is one of Malawi's fastest-growing, fully locally owned non-life insurance providers. The company protects individuals and businesses across the country with innovative risk solutions, including motor, health and travel coverage.

Formerly known as Charter Insurance before transitioning to Liberty General and subsequently to Libertas, we have built a proud reputation over the decades for creating customized risk solutions that directly address the unique realities of the Malawian market.

Headquartered in the commercial city of Blantyre with critical hubs across key regions in Malawi, our goal has always been to provide professional, reliable insurance sales and services to residents and businesses. We understand that true peace of mind goes beyond issuing a policy — it requires a steadfast commitment to innovation, integrity and timely claims settlement.

Whether you are a small enterprise, a large corporate entity, or an individual seeking dependable protection, we are here to craft solutions that work for you.

28+
Years Operating
10+
Products
8+
Offices Nationwide
About Libertas
What We Stand For

Mission, Vision & Values

Our Vision

To be the insurer of choice offering quality service and innovative products in General and Health Insurance, delivering superior value through exceptional client experience.

Our Mission

To provide professional, reliable and innovative insurance solutions that protect individuals and businesses across Malawi, while delivering exceptional client experience and contributing to the economic development of our nation.

Our Purpose

Choose Libertas General Insurance, where your security is our priority. Our extensive product portfolio is tailored to safeguard what matters most to you, eliminating your pain point in General and Health Insurance.

Integrity
We work with integrity in everything we do.
Client-Focused
We are client-focused and put our customers first.
Team Work
We believe in the power of teamwork.
Change
We embrace change and adapt to evolving needs.
Creative & Innovative
We are creative and innovative in our solutions.
People Development
We develop and empower our people.
Professionalism
We act professionally at all times.
Environment
We are committed to protecting our environment.
What We Offer

Our Product Portfolio

We offer comprehensive coverage across a wide spectrum of needs, from personal lines to commercial and specialist products.

Personal Lines

  • House Owners Insurance
  • Contents Insurance
  • Travel Insurance
  • Fire
  • Motor
  • Golfer's Insurance
  • Health

Commercial

  • Fire Insurance
  • Burglary
  • Consequential Loss of Profit
  • Public Liability
  • Workers Compensation
  • Products Liability
  • Fidelity Guarantee
  • Money Policy
  • Goods in Transit
  • Motor Insurance
  • Professional Indemnity

Agriculture

  • Poultry Insurance
  • Sugarcane Plantation
  • Warehouse Insurance

Engineering & Marine

  • Contractors All Risks
  • Bonds & Guarantees
  • Machinery Breakdown
  • Boiler Explosion
  • Deterioration of Stock
  • Marine Cargo
  • Marine Hull
  • Mining & Tourism
Why Choose Libertas
Why Choose Us

Why Choose Libertas?

We don't just sell one-size-fits-all policies. Here's what sets us apart.

Tailored Solutions for Your Needs
We design products that fit your specific dynamics — whether you're an individual, small enterprise or large corporate entity.
Digital Experience
Libertas has transformed local insurance by eliminating manual certificates and heavily reducing fraud. Quote, pay and claim completely online.
Value-Driven Claims Processing
Our dedicated claims team ensures prompt, transparent and hassle-free settlements within our 14-day guarantee.
Nationwide Presence
With 8 offices across Malawi — Blantyre, Lilongwe, Mzuzu, Mangochi, Kasungu, Area 25, Autotec and Limbe — we are always close to you.
Continuous Innovation
Operating since 1996, we pride ourselves on being a responsible corporate citizen that actively empowers local communities and businesses.
Who We Serve

Our Clientele

From individuals to large corporations, Libertas serves a diverse range of clients across Malawi.

Banks
Manufacturers
Government MDAs
Civil & Engineering Contractors
NGOs
Telecom Companies
ICT Companies
Farmers
Retailers
Hospitality
Real Estate
Parastatals
Ownership

Shares & Shareholders

99%
Victoria Forex Bureau Limited

Major shareholder, licenced and prudentially regulated by the Registrar of Financial Institutions under the Financial Services Act (2010) of Malawi. Operates forex bureaux in several districts in Malawi with international money transfer kiosks across the country.

1%
Augustine Willard Investments

Minority shareholder, contributing to the locally-owned structure of Libertas General Insurance Company Limited.

Victoria Forex Bureau Limited is a major shareholder which owns 99% of the Ordinary Shares of the Company.
Organisation

Structure of Organisation

Board of Directors
Chief Executive Officer
Finance
Claims Manager
Underwriting Manager
Business Development Manager
Health Operations

Libertas General Insurance Company Limited is a limited liability company with the Board of Directors as its internal ultimate authority. The Chief Executive Officer is responsible for daily management operations. The main departments include underwriting, claims, finance and business development. The company has a staff complement of thirty-one.